🔒 Privacy Policy

CSSBUY LIFE (https://cssbuy.life) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data as you use our reverse purchasing agent services.

1. Information We Collect

We collect information necessary to provide our reverse direct mail and sourcing services. This information may include:

  • Personal Identification Information: Name, email address, phone number, and mailing/shipping address (for order fulfillment).

  • Transaction and Order Information: Details about the products you wish to purchase, order history, payment details (processed securely by third-party payment processors; we do not store full payment card details), and tracking information.

  • Communication Data: Information you provide when contacting us via email, customer service, or through our website contact forms.

  • Technical Data: IP address, browser type and version, time zone setting and location, operating system, and information about how you use our website (via cookies and analytics).

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To process your reverse purchasing requests, source products, manage logistics, and fulfill your orders (including packaging and shipping).

  • Communication: To provide customer support, respond to your inquiries, and send you updates regarding your orders and our services.

  • Security and Fraud Prevention: To protect our website, prevent fraudulent transactions, and ensure the security of our services.

  • Service Improvement: To analyze website usage, track performance, and improve the functionality and efficiency of our platform and services.

  • Legal Compliance: To comply with applicable legal obligations and regulatory requirements.

3. Sharing Your Information

We do not sell your personal data. We may share your information with third parties only when necessary to perform our services, including:

  • Suppliers and Vendors: To purchase the requested products on your behalf.

  • Shipping and Logistics Providers: To fulfill and deliver your orders (e.g., sharing your name and shipping address).

  • Payment Processors: To securely handle payment transactions.

  • Legal Authorities: When required by law or to protect our legal rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use secure servers and encryption technology to protect data transmission.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure (Right to be Forgotten): Request the deletion of your personal data, subject to certain legal exceptions.

  • Objection: Object to the processing of your personal data in certain circumstances.

7. Third-Party Websites

Our website may contain links to third-party websites (e.g., supplier sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: